Meet Meg Hall
Founder of First Quality Consulting
Inspiring, guiding, and empowering seniors and healthcare teams through the transformative power of breakthrough technology and the irreplaceable warmth of human connection — because every patient deserves a journey home that leads to lasting health, dignity, and joy.
My Story
When I say I understand the human side of healthcare, those aren’t just words — they are four decades of lived experience at the bedside and in the boardroom.
Over a 40-year nursing career, I have had the profound privilege of walking alongside patients and families during some of life’s most sacred and challenging moments. From the complexity of psychiatric care to the intimacy of palliative care and hospice, from the fast-moving world of ambulatory care to the quiet courage required in goals of care conversations — I have witnessed firsthand what it means to truly show up foranother human being.
Those goals of care conversations, in particular, remain among the most powerful and meaningful experiences of my career. Sitting with a patient or family, creating space for honesty, fear, hope, and ultimately clarity — that is where the heart of healthcare lives.
My journey has taken me through some of the nation’s most respected healthcare systems, including Mayo Clinic, Maricopa County, and Park Nicollet/Health Partners, with clinical experience spanning oncology, hospice and palliative care, cardiology, infusion centers, psychiatry, primary care, and healthcare education. For over two decades, I have also coached healthcare leaders to lead with clarity, confidence, and authenticity — while supporting individuals through life coaching, holistic health, and burnout recovery.
I don’t bring theory. I bring real-world wisdom earned through years of caring for the most vulnerable, leading through complexity, and never losing sight of why we entered healthcare in the first place.
OUR MISSION
Empowering seniors, caregivers, and healthcare leaders to achieve better health outcomes through a compassionate, technology-enhanced approach to post-discharge care and chronic disease management.
Rooted in 40 years of nursing experience and a deep belief in the power of human connection, we partner with individuals and organizations to reduce preventable readmissions, strengthen care transitions, and ensure that every senior not only returns home — but truly thrives there.
OUR VALUES
In collaboration with our clients, patients, and care teams, we navigate the path forward with purposeful intention, curiosity, integrity, and deep compassion. Shaped by decades of goals of care conversations and a career devoted to meeting patients where they are — physically, emotionally, and spiritually — we believe that breakthrough technology, when paired with genuine human connection, has the power to transform the senior care experience.
We are passionate about closing the gaps that too often lead to setbacks, preventable rehospitalizations, and missed opportunities for healing. Whether supporting a senior navigating life after a hospital discharge, a family managing a loved one’s chronic illness, or a healthcare organization striving to deliver more connected, outcomes-driven care — every action we take is guided by one unwavering commitment: to improve patient outcomes, honor the dignity of every individual, and shape a future where seniors are seen, supported, and empowered to live fully and joyfully on their own terms.
